Shipping Policy
We provide FREE STANDARD SHIPPING on orders over US$89
Below are Okaywear store shipping times and cost details：
Delivery Time = Processing Time + Shipping Time
Processing time: 3-8 Business Days
Shipping Countries: Worldwide
Shipping time: The waiting time frame will depend on where you're located and on the service type you're choosing.
|
Shipping Methods |
Shipping Time |
Costs |
|
Standard Shipping |
10-25 Business Day |
$9.99 (Free for US$89+) |
Note: “okaywear” will ship according to the shipping method you choose(Standard Shipping & Express Shipping)
ABOUT SHIPPING COUNTRIES:
Our logistics providers support shipping your order to USA, Canada, Australia, UK, and Europe.
Non-shippable country/region: Shipping is not supported to countries/regions other than those listed above.
Do I need to pay customs duties?
Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.
How Do I track My Order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
Uncontrollable factors in shipping for Okaywear orders:
In most cases, packages will arrive within the estimated time of arrival. However, the actual delivery date may be affected by external factors such as flight arrangements and weather conditions. Please refer to the tracking information for the most accurate delivery date and be patient.
What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at support@okaywear.com . We’ll either resent a new one to you or give you a full refund.
