Below are Okaywear store shipping times and cost details：
Processing time: 3-8 Business Days
Standard Shipping:10-28 Business Days
Express Shipping: 7-10 Business Days
Total Delivery Time = Processing Time + Shipping Time
Note: “okaywear” will ship according to the shipping method you choose(Standard Shipping & Express Shipping)
Which countries/regions can ship？
Currently, we only support shipping to 45 countries, as described below.( Okaywear is always working on shipping to more countries, so stay tuned to our shipping policy for the latest shipping information.)
Countries/regions that can be shipped：
Croatia/United States/Austria/Italy/Germany/France/United Kingdom
/Spain/Japan/Cyprus/Canada/Norway/Finland/Ireland/Portugal/Sweden/Greece/Romania/Belgium/Netherlands/Australia/Czech/Slovakia/Hungary/Denmark/Bulgaria/Poland/Philippines/South Korea/Lithuania/Luxembourg/Mexico/Switzerland/Slovenia/Thailand/Turkey/Singapore/New Zealand/Croatia/Latvia/Estonia/Vietnam/Malta/Malaysia/Israel
Non-shippable country/region: Shipping is not supported to countries/regions other than those listed above.
Do I need to pay customs duties?
Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.
Do I need to pay for shipping?
Shipping prices depend on product weight, destination, shipping method and other considerations. Detailed pricing information can be seen when placing an order. Choose the correct destination and then choose the shipping method to get accurate shipping costs.
How Do I track My Order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
Uncontrollable factors in shipping for Okaywear orders:
In most cases, packages will arrive within the estimated time of arrival. However, the actual delivery date may be affected by external factors such as flight arrangements and weather conditions. Please refer to the tracking information for the most accurate delivery date and be patient.
What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at [email protected] . We’ll either resent a new one to you or give you a full refund.