Contact Us


We're here to help, please feel free to get in touch with us.

We offer email/FB Messenger customer service only. If you
have any questions or issues, please send us a mail or drop a DM via FB

we will reply within 48 business Hrs.

EMAIL:'ll get back within 48hours max, All day of the week.)

Branch Company: Shenzhen Runbang E-Commerce Co., Ltd

Branch Address: R-4D136, 4F, Building #213, Tairan 6th Road, Tianan Community, Shatou Street, Futian District,Shenzhen (This is not a returning address)

Phone Number:+86 130 4887 5731  (Monday to Friday 9:00 am - 6:00 pm Beijing time)                             


> Please ensure that you enter your email address correctly when checking out or creating an account and we recommend that you contact us with your sign-up e-mail or the e-mail you used to complete your order.

> It's not good enough, but have to say that exchanges/Returns will not be accepted without having previously contacted our customer service team.

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